← Back to checklistGuided setup · about 5 minutes

Create your free VISOA account

VISOA (Vancouver Island Strata Owners Association) gives you expert strata support, resources, and a help line. Sapperton Living's strata is a corporate member, so your account is free.

You'll need this

Your strata plan number
Security-question answer

Tip: use a stable personal email and note it down — if you're on council or managing the strata, VISOA needs that email to upgrade your account from “owner” to a strata manager.

1. Go to VISOA & start a profile

Open visoa.bc.ca/member-login and click “Create a profile.”

2. Enter your strata plan number

When asked for the strata plan, enter your plan number (copy it below).

3. Choose the free corporate option

You'll see: “This strata corporation is a Corporate member… create a free account under this strata's corporate membership?” Choose “Create a profile for free under the strata corporation's membership.”

4. Answer the security question

VISOA will ask a security question set up for your strata. Enter the answer below.

5. You're in

Your profile is created — you can now access member resources, the strata support form, and phone support.

Sapperton Living — Owner Resource Centre